Subscriptions Management

In today’s competitive and challenging marketplace subscriptions and memberships are a vital aspect of the profitability of all publishers and membership organisations.

sub management

Warners Subscription and Membership Services offer a range of services to meet the needs of all publishers and organisations with the main objective of growth and profitability.

Our services are tailor-made to meet the needs of consumer and business to business publishers in addition to all membership organisations. Plus, our all-inclusive charge ensures that you can budget for the future with no hidden charges.

WITHIN THE WARNERS’ MEMBERSHIP AND SUBSCRIPTION SERVICE PACKAGE YOU WILL RECEIVE:

  • A dedicated telephone number and customer service team who will handle the processing of your subscription orders and queries – whether via telephone, email or post
  • Experienced account management providing feedback on your subscriber base, along with strategic marketing advice and assistance
  • Financial reports and banking
  • Standard and bespoke marketing reports to show you the movement of your subscriber/membership base
  • Mailing file preparation and distribution to required destinations
  • Claiming and handling of all direct debit orders – from set-up, to claiming payment and also chasing failed claims via telephone or letter

IN ADDITION TO THE ABOVE WE OFFER:

  • Outbound telesales to chase up lapsed subscribers or prospects that need converting to meet ABC requirements
  • In-depth data analysis
  • Lapsed/prospect mailers
  • Reader surveys
  • Secure website subscriptions
  • Reader offer processing and dispatch
  • Data capture processing

IS YOUR QUERY RELATED TO A CURRENT MAGAZINE SUBSCRIPTION YOU HAVE? Please call our Subscriptions Department direct on 01778 395035 or email us (please include name and postcode). Opening times: 8am – 6pm Monday-Friday, 9am-5pm Saturday and Bank Holidays.