In today’s competitive and challenging marketplace subscriptions and memberships are a vital aspect of the profitability of all publishers and membership organisations.
Warners Subscription and Membership Services offer a range of services to meet the needs of all publishers and organisations with the main objective of growth and profitability.
Our services are tailor-made to meet the needs of consumer and business to business publishers in addition to all membership organisations. Plus, our all-inclusive charge ensures that you can budget for the future with no hidden charges.
WITHIN THE WARNERS’ MEMBERSHIP AND SUBSCRIPTION SERVICE PACKAGE YOU WILL RECEIVE:
- A dedicated telephone number and customer service team who will handle the processing of your subscription orders and queries – whether via telephone, email or post
- Experienced account management providing feedback on your subscriber base, along with strategic marketing advice and assistance
- Financial reports and banking
- Standard and bespoke marketing reports to show you the movement of your subscriber/membership base
- Mailing file preparation and distribution to required destinations
- Claiming and handling of all direct debit orders – from set-up, to claiming payment and also chasing failed claims via telephone or letter
IN ADDITION TO THE ABOVE WE OFFER:
- Outbound telesales to chase up lapsed subscribers or prospects that need converting to meet ABC requirements
- In-depth data analysis
- Lapsed/prospect mailers
- Reader surveys
- Secure website subscriptions
- Reader offer processing and dispatch
- Data capture processing
IS YOUR QUERY RELATED TO A CURRENT MAGAZINE SUBSCRIPTION YOU HAVE? Please call our Subscriptions Department direct on 01778 395035 or email us (please include name and postcode). Opening times: 8am – 6pm Monday-Friday, 9am-5pm Saturday and Bank Holidays.