Warners' membership and subscriptions services
Our services are tailor-made to meet the needs of consumer and business-to-business publishers. Plus, our all-inclusive charge for subscription fulfilment ensures that you can budget for the future with no hidden surprises.
Within the Warners' Membership and Subscription service package you will receive:
- A dedicated telephone number and customer service team who will handle the processing of your subscription orders and queries – whether via telephone, email or post
- Experienced account management providing feedback on your subscriber base, along with strategic marketing advice and assistance
- Financial reports and banking
- Standard and bespoke marketing reports to show you the movement of your subscriber/membership base
- Mailing file preparation and distribution to required destinations
- Claiming and handling of all direct debit orders – from set-up, to claiming payment and also chasing failed claims via telephone or letter.
In addition to the above we offer:
- Outbound telesales to chase up lapsed subscribers or prospects that need converting to meet ABC requirements.
- In-depth data analysis
- Lapsed/prospect mailers
- Reader surveys
- Secure website subscriptions
- Reader offer processing and dispatch
- Data capture processing.
If you would like further information on how we could assist you with subscription growth and retention please get in touch: