Trainee Telephone Customer Service Advisor – Full Time

Are you looking for a career in Customer Services?

 Warners Group Publications is looking for an efficient, reliable, enthusiastic person to join our Customer Service Team.

 As a Customer Service Advisor, you will be responsible for all aspects of telephone customer service, taking orders, dealing with customers’ questions and queries both on the phone and via email, and various other ad hoc tasks whilst working to specified targets.

 If you have the below skills and enjoy working as part of a busy vibrant team, in a fast-moving environment, this could be the role for you. 

  • Good communication skills, both written and verbal
  • Excellent computer skills, with knowledge of excel and word
  • A fast learner and have the ability to adapt to new situations
  • Hard-working and flexible

This role is a 35-hour week, working Monday to Friday, 8.30-4.30pm, 9-5pm or 10-6pm depending on the shift you are on, and 1 in 4 Saturdays 9-5pm and 2 bank holidays per year.

 You will be based at the offices of Warners Group Publications in Bourne, Lincolnshire, where we produce a wide variety of magazines, websites and events.

 Working for a family-run business has many benefits and will provide you with an attractive salary, a company pension and life assurance scheme, 26 days holiday per year, ongoing training and development, a 35-hour week, free car parking and a real career path.

 If you would like to be considered for the above rewarding and challenging career opportunity at a time in Warners that has never been so exciting, please apply online by visiting or send in your CV with a cover letter (stating your current salary) to:

 Sharna Tomlinson, HR Manager, Warners Group Publications plc, West Street, Bourne, Lincs, PE10 9PH

 Closing date for applications is Tuesday 31st August 2021.

 Warners Group Publications plc is an equal opportunities employer. If you would like to find out more about our organisation, please visit our website you submit an application to Warners Group Publications plc, your application and personal details will be processed in accordance with our Job Applicant Data Privacy Notice available here –