Posted on 01/05/2008 in Subscriptions

SENIOR CUSTOMER CONTACT OFFICER

This role will encompass working within a small telephony team – dealing with in-bound and out-bound calls using our bespoke database, management of the department telephone system, managing paper-based tasks and cross-selling our products and services to potential and existing customer.

To excel in this role you will have excellent customer service skills, a 'can do' attitude, ability to problem solve whilst under tight deadlines and previous experience of working in a telephony/telesales based environment.

Working for a family-run business has many benefits and will provide you with an attractive salary, a share in a profit-related bonus scheme, a company pension & life assurance scheme, 26 days holiday a year, ongoing training & development, participation in an active Sports & Social Club, a 35-hour week, free car parking and a real career path.

If you would like to be considered for any of these rewarding & challenging career opportunities at a time in Warners that has never been so exciting, please send in your CV with a cover letter (stating your current salary) to: -

Sharna Aspinall, Human Resources Co-ordinator, Warners Group Publications Plc,

West Street, Bourne. Lincs, PE10 9PH or e-mail Sharna Aspinall

Applications close on 12/05/2008.